Cookie Policy
This policy explains how Scheduli uses cookies and similar technologies across the public website, booking flow, business dashboard and customer account areas.
Last updated: 30 July 2026
1. What Cookies Are
Cookies are small files stored by your browser. They help websites remember information such as login sessions, booking progress, preferences and whether a cookie banner has already been answered.
2. Necessary Cookies
Scheduli uses necessary cookies and similar storage to keep the platform working. These may be used for:
- Business and customer login sessions.
- Booking flow continuity and security.
- Password reset, verification and account protection.
- Stripe payment flow support.
- Remembering your cookie preference.
Necessary cookies cannot be switched off through the Scheduli cookie banner because the platform needs them to work correctly.
3. Analytics Cookies
With your permission, Scheduli may use analytics cookies to understand how people use the website, which pages are useful and where the platform can be improved. Analytics cookies should only be used after you accept them.
4. Marketing Cookies
Scheduli does not currently rely on marketing cookies by default. If marketing cookies or advertising pixels are added in future, the cookie banner and this policy should be updated before they are used.
5. Third-Party Services
Scheduli uses trusted third-party services including Stripe for payments and billing, Brevo for email/SMS delivery, tawk.to for live chat and offline support messages, and hosting or technical providers needed to operate the platform. These providers may process technical information or set cookies where required for their service.
The tawk.to service is loaded only when you deliberately select “Chat live with Scheduli”. Opening it may allow tawk.to to use cookies or similar storage needed to provide the conversation and retain chat continuity.
6. Managing Your Choice
The Scheduli cookie banner lets you accept all cookies, reject optional cookies or manage preferences. You can also clear or block cookies in your browser settings. Some features may not work correctly if necessary cookies are blocked.
7. Changes to This Policy
We may update this Cookie Policy as Scheduli develops or as our use of cookies changes. The latest version will be published on this page.
8. Contact
If you have questions about cookies, contact info@scheduli.co.uk.